PAYMENT TERMS AND CANCELLATION POLICY

Each Client must read the following information regarding the terms and conditions.

Payment options available as follows:

» Cash

» Credit Card: Visa / Master card

» EFT to Bank Account

» Full payment is to be received at each training session

Office Hours:

» Monday to Friday 8.00 am to 5.00 pm

Training:

» The Law requires that each applicant always carry their Driver’s Licence with them during training, including their Practical Licence Test.

» It is the sole responsibility of the students to ensure they are eligible to undertake training and that their licence is not cancelled or suspended. If you are not eligible for any reason, you will forfeit your lessons/test and any money paid.

Please note that if any of the above-mentioned issues arise, full fees will be charged.

To secure a Licence Test booking, a booking test fee must be paid directly to Queensland Transport:

Options available to pay the Queensland Transport booking test fee:

» Provide a credit card, Direct EFT funds transfer, or cash, and Brisbane Driving School will book the test at the TMR centre, on behalf of the client/applicant

» The client/applicant or a person authorised by the client/applicant pays the booking test fee on behalf of the client/applicant at a TMR centre. The client/applicant’s driver’s licence number is required when making the payment. No test date or time is required when paying this fee.

» When the fee is paid, it places a credit beside the Licence holder’s details and allows for the booking to be made on the QT system. Brisbane Driving School will book the test with TMR once the fee has been paid.

Cancellation of Day Courses Training:

» Brisbane Driving School requires pre-payment for each course at least 7 Days in advance.

» Brisbane Driving School requires a notice of at least five working days for the cancellation of day training courses.

Failure to provide 5 days’ notice will result in a cancellation fee equal to the full course charge.

Administrative Fee for Cancellation of Training, Rescheduling of Practical Driving Test, and Refund Procedures.

» Brisbane Driving School requires 3 days’ notice of cancellation for any training appointments, or the full fee is payable.

» For all other lesson times during the week, unless we can allocate your lesson time to another student, a $150 per hour cancellation fee applies up to the value of the time you have booked. For example, if you have booked a 1-hour lesson, a $150 fee applies; for a 2-hour lesson, a $300 fee applies, etc. Wherever possible, we will endeavour to find someone to fill your training time, and the more notice you give us that you need to cancel, the more opportunity we have to fill the lesson.

» Brisbane Driving School requires full payment of the Practical Licence Test fees 5 working days before the test.

» Brisbane Driving School requires 3 working days’ notice of cancellation for a Practical Licence Test booking

» Failure to do so will result in your test booking fee and test fees being forfeited unless we can allocate the test to another student. We will endeavour to do so. (TMR requires 48 hours’ notice to process someone else for a driving test.)

» Any refunds will incur a $100.00 administration charge – no exception.

» Reschedule Fee: Any reason a course or lesson must be rescheduled before the day will result in a fee of $150.

» Administration Fee – Booking Fee, Swap TMR, Toll Roads, Credit Card Fee, Truck Hire Fee, Fuel surcharge, etc.

Terms & Conditions General:

Any instructions received by Brisbane Driving School from the Client for the supply of Training and/or the Client’s acceptance of Training supplied by Brisbane Driving School shall constitute acceptance of and agreement to be bound by the following terms and conditions (“Payment Terms, Cancellation Policy, Terms & Conditions General”) with Brisbane Driving School – ABN 43 859 250 071.

The term ‘Client/Trainee/Student’ (you/your) refers to the individual or organisation receiving training periodically, including their servants and agents.

By entering into a contractual agreement with Brisbane Driving School, you consent to the following terms and conditions.

1) The client has read and understood these Terms and Conditions, and you agree to be bound by them.

2) These Terms and Conditions apply to every transaction for the supply of Training.

3) Any variation to a Contract or these Terms and Conditions must be made with the consent of both Parties and must be in writing and signed by both Parties.

4) No other terms or conditions apply to a Contract between the Parties.

5) You fully indemnify and hold Brisbane Driving School harmless from any Claim based on terms and conditions outside these Terms and Conditions.

6) You (the student) authorise Brisbane Driving School to use your CRN to book a Practical Driving Test with TMR.

7) You, the student, acknowledge that any Practical Driving Test bookings arranged by Brisbane Driving School on your behalf, using your CRN and made in your name, may be rescheduled, modified, or cancelled without prior notice to you. This measure is implemented to facilitate the provision of an upcoming driving test at the earliest available date.

8) The client must hold a current, valid driver’s licence that has not expired, been cancelled, or is not currently suspended for any reason.

9) The client is aware that they must have a zero % alcohol reading.

10) The Client is aware that they are being recorded by a video camera for training and insurance purposes. (If you object to this being undertaken, please let us know now.

11) The Client is not under the influence of any prohibited substances or illegal drugs, or any prescribed medicines that may affect their driving.

12) The client must not have any physical or mental conditions that could impair their ability to drive. If you hold a car licence and have a medical condition, it is essential to update your medical certificate to cover your heavy vehicle licence before starting your training. Always carry your medical certificate with you when driving. Remember, failing to update your medical certificate not only prevents you from moving the heavy vehicle but also results in the forfeiture of any fees you have paid.

13) The Client agrees to inform the Trainer if any requested exercise is beyond their current ability to perform safely. Additionally, the Client will notify Brisbane Driving School or the Trainer of any exceptional circumstances before training begins. This includes disclosing any medical conditions, medications taken (whether prescribed or over-the-counter), and any alcohol or recreational drug use that may cause the Client to exceed the legal limit.

14) The Client accepts responsibility for speeding offences, red light camera offences and seatbelt tickets.

15) Prices for all Services are subject to change at any time without notice.

16) If Brisbane Driving encounters traffic delays, police stops, or any unforeseen circumstances, the lost hours shall not be compensated, as such situations are beyond the control of Brisbane Driving School.

17) The Client understands Brisbane Driving School has the right to refuse access to the vehicle for a driving test if the Assessor feels that they do not have a good chance of receiving a successful outcome for a driving test.

18) The Client agrees to take responsibility for any insurance excess resulting from accidents while the vehicle is in their care. If the Client is charged with driving under the influence of alcohol or drugs, they will also accept all costs and insurance consequences related to the vehicle that arise from the offence or accident.

19) The Client acknowledges that any damage to a motor vehicle that occurs during the training program will be repaired at their own expense and without delay. During the training, the Client agrees not to drive a Heavy Vehicle in any manner that violates any laws. The Client recognises that driving a vehicle can be potentially hazardous and may result in injury, damage, or loss to individuals or property. This includes incidents caused by the Client, by others, or that are inherent to driving itself. The Client participates in the training entirely at their own risk.

20) Please be aware that even after you have achieved a successful outcome for your practical driving test or final competency-based assessment, the client is not legally allowed to drive the vehicle until the client has been to the Department of Transport and Main Roads and upgraded the licence.

21) To the extent permitted by law and unless otherwise expressly agreed, Brisbane Driving School does not provide and expressly excludes all warranties in respect of any goods or services provided.

22) The Client shall comprehensively indemnify and keep indemnified Brisbane Driving School and their officers, employees and agents against all claims, demands, proceedings, loss, costs, charges, legal fees, expenses, damage and liability whatsoever for which Brisbane Driving School shall or may be or become either totally or partially liable in respect of or arising from loss, damage, injury or death from any cause (accidental or otherwise) to property or person occasioned or contributed to by the Client’s acts, omissions, neglect, breach or default.

23) Notwithstanding any of the above, the parties agree that Brisbane Driving School will under no circumstances be liable to you for any indirect or consequential loss (including but not limited to loss of revenue or opportunity).

24) Brisbane Driving School in no way warrants the appropriateness of any Training for any specific purpose. It is the Trainee’s responsibility to ensure that any Training will accomplish what the Trainee wishes it to perform.

25) Brisbane Driving School reserves the right to modify or discontinue the Service (or any part of it) at any time, temporarily or permanently, with or without prior notice to you. Please note that lost hours will not be compensated for any reason.

26) Brisbane Driving School may terminate Training immediately upon notice to you in any form at any time and for any reason.

27) Brisbane Driving School shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

28) The Client agrees to indemnify and hold harmless Brisbane Driving School, its officers, employees, and agents, from all claims, demands, legal actions, losses, costs, charges, legal fees, expenses, damages, and liabilities arising. This includes any situation where Brisbane Driving School may be held, in whole or in part, responsible for loss, damage, injury, or death—regardless of cause (whether accidental or otherwise)—to property or individuals resulting from the Client’s actions, omissions, negligence, breach, or default.

29) So far as possible, a Contract will be construed so as not to be invalid, illegal or unenforceable, but if any provision on a proper construction is unlawful, invalid or unenforceable:

30) that provision will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable and in such manner as may be reasonable in all circumstances to give it a valid operation of a partial character.

31) or if the provision or part of it cannot be read down in a manner that will give it a valid operation, then the provision or relevant part will be deemed to be void and severable, and the remaining provisions of this document will not in any way be affected or impaired.

32) The Client agrees that the laws of Queensland apply to a Contract regardless of your business, residential location, the address for supply of Training or any other factor.

33) If the Client/Trainee is a corporation, in consideration for Brisbane Driving School agreeing to provide Training to the Client/Trainee, the parties unconditionally and irrevocably guarantee to Brisbane Driving School the Clients/Trainee’s performance of the Clients/Trainee’s Obligations under the Contract and the payment of all monies owing at any time by the Client/Trainee to Brisbane Driving School, whether owing under the Contract or otherwise.

PAYMENT TERMS AND CANCELLATION POLICY

Each Client must read the following information regarding the terms and conditions.

Payment options available as follows:

» Cash

» Credit Card: Visa / Master card

» EFT to Bank Account

» Full payment is to be received at each training session

Office Hours:

» Monday to Friday 8.00 am to 5.00 pm

Training:

» The Law requires that each applicant always carry their Driver’s Licence with them during training, including their Practical Licence Test.

» It is the sole responsibility of the students to ensure they are eligible to undertake training and that their licence is not cancelled or suspended. If you are not eligible for any reason, you will forfeit your lessons/test and any money paid.

Please note that if any of the above-mentioned issues arise, full fees will be charged.

To secure a Licence Test booking, a booking test fee must be paid directly to Queensland Transport:

Options available to pay the Queensland Transport booking test fee:

» Provide a credit card, Direct EFT funds transfer, or cash, and Brisbane Driving School will book the test at the TMR centre, on behalf of the client/applicant

» The client/applicant or a person authorised by the client/applicant pays the booking test fee on behalf of the client/applicant at a TMR centre. The client/applicant’s driver’s licence number is required when making the payment. No test date or time is required when paying this fee.

» When the fee is paid, it places a credit beside the Licence holder’s details and allows for the booking to be made on the QT system. Brisbane Driving School will book the test with TMR once the fee has been paid.

Cancellation of Day Courses Training:

» Brisbane Driving School requires pre-payment for each course at least 7 Days in advance.

» Brisbane Driving School requires a notice of at least five working days for the cancellation of day training courses.

Failure to provide 5 days’ notice will result in a cancellation fee equal to the full course charge.

Administrative Fee for Cancellation of Training, Rescheduling of Practical Driving Test, and Refund Procedures.

» Brisbane Driving School requires 3 days’ notice of cancellation for any training appointments, or the full fee is payable.

» For all other lesson times during the week, unless we can allocate your lesson time to another student, a $150 per hour cancellation fee applies up to the value of the time you have booked. For example, if you have booked a 1-hour lesson, a $150 fee applies; for a 2-hour lesson, a $300 fee applies, etc. Wherever possible, we will endeavour to find someone to fill your training time, and the more notice you give us that you need to cancel, the more opportunity we have to fill the lesson.

» Brisbane Driving School requires full payment of the Practical Licence Test fees 5 working days before the test.

» Brisbane Driving School requires 3 working days’ notice of cancellation for a Practical Licence Test booking

» Failure to do so will result in your test booking fee and test fees being forfeited unless we can allocate the test to another student. We will endeavour to do so. (TMR requires 48 hours’ notice to process someone else for a driving test.)

» Any refunds will incur a $100.00 administration charge – no exception.

» Reschedule Fee: Any reason a course or lesson must be rescheduled before the day will result in a fee of $150.

» Administration Fee – Booking Fee, Swap TMR, Toll Roads, Credit Card Fee, Truck Hire Fee, Fuel surcharge, etc.

Terms & Conditions General:

Any instructions received by Brisbane Driving School from the Client for the supply of Training and/or the Client’s acceptance of Training supplied by Brisbane Driving School shall constitute acceptance of and agreement to be bound by the following terms and conditions (“Payment Terms, Cancellation Policy, Terms & Conditions General”) with Brisbane Driving School – ABN 43 859 250 071.

The term ‘Client/Trainee/Student’ (you/your) refers to the individual or organisation receiving training periodically, including their servants and agents.

By entering into a contractual agreement with Brisbane Driving School, you consent to the following terms and conditions.

1) The client has read and understood these Terms and Conditions, and you agree to be bound by them.

2) These Terms and Conditions apply to every transaction for the supply of Training.

3) Any variation to a Contract or these Terms and Conditions must be made with the consent of both Parties and must be in writing and signed by both Parties.

4) No other terms or conditions apply to a Contract between the Parties.

5) You fully indemnify and hold Brisbane Driving School harmless from any Claim based on terms and conditions outside these Terms and Conditions.

6) You (the student) authorise Brisbane Driving School to use your CRN to book a Practical Driving Test with TMR.

7) You, the student, acknowledge that any Practical Driving Test bookings arranged by Brisbane Driving School on your behalf, using your CRN and made in your name, may be rescheduled, modified, or cancelled without prior notice to you. This measure is implemented to facilitate the provision of an upcoming driving test at the earliest available date.

8) The client must hold a current, valid driver’s licence that has not expired, been cancelled, or is not currently suspended for any reason.

9) The client is aware that they must have a zero % alcohol reading.

10) The Client is aware that they are being recorded by a video camera for training and insurance purposes. (If you object to this being undertaken, please let us know now.

11) The Client is not under the influence of any prohibited substances or illegal drugs, or any prescribed medicines that may affect their driving.

12) The client must not have any physical or mental conditions that could impair their ability to drive. If you hold a car licence and have a medical condition, it is essential to update your medical certificate to cover your heavy vehicle licence before starting your training. Always carry your medical certificate with you when driving. Remember, failing to update your medical certificate not only prevents you from moving the heavy vehicle but also results in the forfeiture of any fees you have paid.

13) The Client agrees to inform the Trainer if any requested exercise is beyond their current ability to perform safely. Additionally, the Client will notify Brisbane Driving School or the Trainer of any exceptional circumstances before training begins. This includes disclosing any medical conditions, medications taken (whether prescribed or over-the-counter), and any alcohol or recreational drug use that may cause the Client to exceed the legal limit.

14) The Client accepts responsibility for speeding offences, red light camera offences and seatbelt tickets.

15) Prices for all Services are subject to change at any time without notice.

16) If Brisbane Driving encounters traffic delays, police stops, or any unforeseen circumstances, the lost hours shall not be compensated, as such situations are beyond the control of Brisbane Driving School.

17) The Client understands Brisbane Driving School has the right to refuse access to the vehicle for a driving test if the Assessor feels that they do not have a good chance of receiving a successful outcome for a driving test.

18) The Client agrees to take responsibility for any insurance excess resulting from accidents while the vehicle is in their care. If the Client is charged with driving under the influence of alcohol or drugs, they will also accept all costs and insurance consequences related to the vehicle that arise from the offence or accident.

19) The Client acknowledges that any damage to a motor vehicle that occurs during the training program will be repaired at their own expense and without delay. During the training, the Client agrees not to drive a Heavy Vehicle in any manner that violates any laws. The Client recognises that driving a vehicle can be potentially hazardous and may result in injury, damage, or loss to individuals or property. This includes incidents caused by the Client, by others, or that are inherent to driving itself. The Client participates in the training entirely at their own risk.

20) Please be aware that even after you have achieved a successful outcome for your practical driving test or final competency-based assessment, the client is not legally allowed to drive the vehicle until the client has been to the Department of Transport and Main Roads and upgraded the licence.

21) To the extent permitted by law and unless otherwise expressly agreed, Brisbane Driving School does not provide and expressly excludes all warranties in respect of any goods or services provided.

22) The Client shall comprehensively indemnify and keep indemnified Brisbane Driving School and their officers, employees and agents against all claims, demands, proceedings, loss, costs, charges, legal fees, expenses, damage and liability whatsoever for which Brisbane Driving School shall or may be or become either totally or partially liable in respect of or arising from loss, damage, injury or death from any cause (accidental or otherwise) to property or person occasioned or contributed to by the Client’s acts, omissions, neglect, breach or default.

23) Notwithstanding any of the above, the parties agree that Brisbane Driving School will under no circumstances be liable to you for any indirect or consequential loss (including but not limited to loss of revenue or opportunity).

24) Brisbane Driving School in no way warrants the appropriateness of any Training for any specific purpose. It is the Trainee’s responsibility to ensure that any Training will accomplish what the Trainee wishes it to perform.

25) Brisbane Driving School reserves the right to modify or discontinue the Service (or any part of it) at any time, temporarily or permanently, with or without prior notice to you. Please note that lost hours will not be compensated for any reason.

26) Brisbane Driving School may terminate Training immediately upon notice to you in any form at any time and for any reason.

27) Brisbane Driving School shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

28) The Client agrees to indemnify and hold harmless Brisbane Driving School, its officers, employees, and agents, from all claims, demands, legal actions, losses, costs, charges, legal fees, expenses, damages, and liabilities arising. This includes any situation where Brisbane Driving School may be held, in whole or in part, responsible for loss, damage, injury, or death—regardless of cause (whether accidental or otherwise)—to property or individuals resulting from the Client’s actions, omissions, negligence, breach, or default.

29) So far as possible, a Contract will be construed so as not to be invalid, illegal or unenforceable, but if any provision on a proper construction is unlawful, invalid or unenforceable:

30) that provision will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable and in such manner as may be reasonable in all circumstances to give it a valid operation of a partial character.

31) or if the provision or part of it cannot be read down in a manner that will give it a valid operation, then the provision or relevant part will be deemed to be void and severable, and the remaining provisions of this document will not in any way be affected or impaired.

32) The Client agrees that the laws of Queensland apply to a Contract regardless of your business, residential location, the address for supply of Training or any other factor.

33) If the Client/Trainee is a corporation, in consideration for Brisbane Driving School agreeing to provide Training to the Client/Trainee, the parties unconditionally and irrevocably guarantee to Brisbane Driving School the Clients/Trainee’s performance of the Clients/Trainee’s Obligations under the Contract and the payment of all monies owing at any time by the Client/Trainee to Brisbane Driving School, whether owing under the Contract or otherwise.